There are many online casinos to choose from, and sometimes players can become a little overwhelmed for choice. We wouldn’t recommend the casinos on the table above as our top casinos, if we weren’t 100% sure that they are a selection of the very best available.
All of our online casino reviews are based on a collection of important casino comparison criteria to help you get a feel for each online casino’s gameplay and customer experience. Together with the security of an online casino for securing players’ data and offering a fair and responsible gaming, this impartial selection criteria includes things like:
- The software providers that online casinos use and the games they offer.
- The speed and variety of a range of deposit and withdrawal options.
- Welcome bonuses and the play-through requirements required to claim your winnings.
- The frequency and value of promotions, such as reload bonuses.
- Device support, such as mobile compatibility and casino download options.
- The availability of Live Dealer Casino games
- Quality of Customer Service and Support.
It is only natural that different players have different priorities. For many, it is the game selection that is the most important factor. For others, (particularly slots only players), the quality and useability of the Welcome or Sign-Up Bonus may be the determining feature.
It’s always best to read a review in full as you never know when your circumstances may change and your decisions may impact your game play real money winning options into the future. Read our reviews to get a far better idea what the pros and cons are at each online casino and you’ll be much better equipped to make sound decisions and online casino selections.
Let’s take the opportunity to examine each of the qualifying criteria in greater detail.
Foremost – The Licensing and Jurisdiction
The first step we take for you is to ensure that the relevant online casino has been licensed and regulated by the appropriate authority and that they can legally accept Canadian players.
Online Reputation
The best online casinos have a reputation to uphold. It is our job for you to ensure that the casinos we recommend have such a reputation. This is achieved by reading the thousands of reviews and reading what players opinions about the casino.
Of course, there will always be some negative reviews. However, our job is to analyze both negative and positive reviews and to investigate if any fraudulent activity has been carried out by the online casinos we review. Should a casino have numerous bad reports filed against it, the review process is halted and we place casinos in this category on our list of blacklisted casinos.
Safety and Security
We take safety and security very seriously on every online casino review. The process begins by researching a casino’s certification, looking for independent and trusted bodies like eCogra or iTech that ensure safe and fair gaming practices. The process then moves on to looking at what gaming software the online casino is built upon.
We focus on finding casinos using reliable software made by leading developers like Microgaming, NetEnt or Playtech for example, as these reputable software providers do not simply hand out their licences to just anyone. Finally, our reviewers test that the online casino in question is fully protected with a minimum of 128-bit SSL encrypted or better, the strongest types of protective measure that were first developed by Swiss Banks and are now the industry benchmark data protection systems for financial institutions worldwide. If all of those security checks can be verified, we’ll move on to reviewing the player experience at the casino.
Languages and Currency
With Canada officially being a bilingual country, the languages that the online casinos offer as alternatives to English for both the website and their myriad choices of customer service and support options, are important factors to consider.
Naturally, French Canadians want to visit quality online casinos that have a French language option. Most of our casinos are French language friendly in terms of both the website, and some of the very best online casinos also have French-speaking Customer Support staff available 24/7.
The best online casinos for Canadians allow you to play in Canadian dollars (CAD$). We do our best to only list casinos that allow you to play in CAD$. This guarantees that you make the most of your winnings and will not lose out in having to pay costly exchange fees and/or waste time in organising withdrawal of your winnings.
Banking
In order to play online casino games, you will first need to top up your player account. Deposits should always be swift, straightforward and safe. The other considerations to take into account are the choice of payment methods available and any fees attached to deposits. A good operator will provide a large choice of payment methods which are free from charges.
The vast majority of online casinos will accept payments by credit and debit cards, but when it comes to alternative methods, there can be quite a lot of variation from one operator to the next. Other popular methods offered by online casinos are also ewallets like Neteller, Entropay, PaySafe Card and PayPal, bank transfers, cheques and selected voucher schemes.
Additionally, large discrepancies between online casinos can be found in the minimum and maximum limits placed on deposits and withdrawals. There can also be wide variations between online casinos regarding processing times, particularly for withdrawals. Fast withdrawals are very important to online players.
As a result of all these factors, you will notice in all our casino reviews that we have included all deposit and withdrawal options and the approximate withdrawal times for the online casinos we review.
Customer Service and Support
Reliable and helpful customer support is an important consideration when assessing an online casino. Players need to know that help is available in the unlikely event assistance is ever required. In a perfect world, that service and support should also be available through various options, including phone, (preferably using toll-free numbers), email and probably the most convenient option of all, live chat. It is also a huge plus if the customer support is available round the clock, 24/7, so there is always help on hand whenever it may be required. If you prefer to contact customer service by email, then it’s also helpful to know how long it generally takes to get a reply.
Overall, there is a high standard of good customer service and support provided by most reputable online casino operators. Most provide live chat and phone support 24/7, and if they don’t, we’ll let you know in our review. Email queries are generally responded to within 24 hours by all operators. Many online casino operators also provide an additional customer support channel, ranging from extensive FAQ’s sections on their site, on-site pre-filled and individualized contact forms, through to Skype channel support.
Welcome Bonuses and Promotions
Unlike many online casino reviews, we pay only a little attention to the size of the bonus that an online casino offers. Instead, we focus on what you must do to fulfill the wagering requirements.
Our unbiased and independent approach to assessing the ‘play-through’ requirements of each online casino allows you to qualify how much you have to wager before you can withdraw any winnings. Therefore, wagering requirements for each casino are listed, helping you make an informed decision on which bonus is the best. This is especially true for websites that attract customers to their online casino by offering a myriad of in-game bonuses.
We will even let you know when it can be considered prudent and to your benefit to NOT ACCEPT a Welcome Bonus. For example, in some online casinos, table game play may not count towards a Welcome Bonus’ play-through requirements. You may be an exclusive Blackjack player wanting to play in an online casino that only allows bonus play in Online Slots. In that scenario, it makes little sense to accept the Casino’s Welcome Bonus. Don’t worry, our reviews will advise you of when that is the case.
Game Selection and Software
A reputable online casino will have well-tested software for providing a wide selection of technologically up-to-date games having smooth and elegantly performing graphics, superb sound quality, engaging themes and movie tie-ins, animation and other interesting features. Considering the efficiency of the software of online casinos is of prime importance. Software is the lead driving force that facilitates the players to play games smoothly, efficiently and without any glitches or jerkiness. Many of the online casino websites are powered by some of the world’s largest software providers, and some of the online casinos have their own additional in-house software development teams.
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Not all Online Casino software providers, however, are created equal. Anyone with a little programming experience can create a casino game that may look outstanding. However, we dig a little deeper in exploring the ‘style over substance’ debate. It is not all about how great the game looks but also about how efficiently and reliably it works. For example, should the game’s Random Number Generator (RNG) have any bugs, then the game will not be a fair one for online players.
Popular software developers include Microgaming, NetEnt, Playtech, NYX Gaming, IGT, Novomatic and many others. The casino games that a casino offers depends on the software they use. If you play at a Microgaming casino, they can offer you great games like the multi-millionaire making, progressive online slot, Mega Moolah. Microgaming also has a range of great movie tie-in slots like Halloween, Phantom of the Opera, Highlander or long-term online player favourite, Thunderstruck 2. Playtech licensed online casinos offer great slots like the Marvel Universe movie tie-in series and The Matrix. Playtech also has its own millionaire maker network in the inventive Age of the Gods omni-channel series of table games and connected online slots.
Enjoy your Online Casino Experience
We know how tricky it can be for a new player to choose their first online casino. Naturally, you simply want to play, have some fun and perhaps win a little money. The last thing you want to do is have to worry about deposit options or casino security. Our casino reviews are designed to take that worry away.
We have personally reviewed them all and we know that, should you ever choose to play online casino games, you can’t go wrong with our selections. Our comprehensive online casino reviews will assist you in making the best choices as you jump into the exciting world of online casinos. Enjoy and have fun and we’ll see you soon in a Live Dealer Casino near you! Good luck!
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